On moving into
our new home, we quickly realised that our bedroom, bathroom
and ensuite all needed to be re-designed and rebuilt.
The prospect of employing designers, plasterers, joiners,
electricians, tilers and then “project managing”
the whole thing ourselves was daunting. So, we resorted to
searching the web for someone who could do everything we needed.
The only such company we found was “Bathroombaby”
managed by Raymond Hesketh in Belfast.
a personal recommendation, we were a little apprehensive.
However Raymond made a very good first impression by:
Turning up on time to view the project.
b) Providing an initial estimate of cost within a couple
c) Giving us contact telephone numbers of previous customers
who had agreed to act as referees, one of whom we were able
to visit to see and hear about Raymond’s work at first
d) Making innovative and helpful suggestions without being
pushy or patronising.
the project, Raymond exceeded our expectations in every respect:
He is courteous, tidy and reliable.
He is honest and when something does go wrong (as is inevitable
on a big job), he doesn’t try to cover it up, but
fixes it with the minimum of fuss.
He is highly innovative, making helpful suggestions throughout,
but deferring to the customer’s preferences.
When we had a major problem with our supplier of bathroom
furniture, Raymond took up our case directly with the manager
and got it sorted, saving us a lot of time and hassle.
He provided a formal, written contract which he stuck to.
The final product exceeded our greatest expectations. All
three rooms are unrecognisable from before. One of our friends
described the bathroom as “magnificent”. You
can see for yourself on Raymond’s web site!
The quality of workmanship is excellent.
short, we would have no hesitation in recommending Raymond
and “Bathroombaby” to anyone and have told Raymond
that we are more than happy to talk to any prospective customers.
Caroline McDowell Stormont Belfast
& Caroline McDowell